This Terms of Service (below stated as ‘Terms’) has the purpose of providing the user (below stated as ‘member’) with the information necessary in using TT4YOU (below stated as ‘company’) for the goal of VOIP based language exchange service provision, provided through client and website by the TT4YOU service (below stated as ‘service’), and setting the rights, duties, and responsibilities of both the company and the member.
The company indicates on the TT4YOU service start page and TT4YOU wizard’s screen of this agreement the company name, address, name of representative, business license number, contact (phone number, fax, e-mail, etc) so that the members can have ready access to information.
To the extent of not going against this agreement, the company may revise this Terms.
When the company makes revisions, it will notify members of the effective date and reasons of revision. The notification will be posted in the TT4YOU service notice section 7 days prior to the date revisions became effective
A member may state refusal of the Terms within 15 days of the notification. When a member refuses to accept the revisions, the company may cancel contract with the member. If members do not state refusal within 15days we assume that they accept the Terms.
The person who wishes to become a member may request the membership by filling in the member information in the form provided by the company, By clicking the "Agree" button the member effectively agrees to the contract terms of the company.
TT4YOU members may use the service if they agree with the conditions listed in the client’s setup wizard and the user Terms.
The company will accept the request for membership unless confronted with situations such as the ones bellow
When the prospective member provides false information, and omission or error is made
When for other reasons the membership may be difficult to process for the company system
When there is no opening in the company system
When technical difficulties occur and make it temporarily impossible for the company to accept new members
When the acceptance is difficult for reasons beyond the control of the company
When the member is deemed legally underage by the related regulations, the acceptance may be delayed.
The time of agreeing to the contract will be the time of receiving membership
When changes occur in the membership information stated in article 1, it must be corrected immediately.
In order to protect personal information, the company is running the management, technical protection policy. For protection of personal information and usage, the related regulation and company’s own information protection policy will be applied。
For the purpose of providing a high quality service, service management and effective customer service, with the agreement of the member, the personal information may be provided to "Provider" in the following circumstances
When the member violates the related regulation during service use, and the investigating authorities or other governmental organizations request information.
When it is needed for information protection work including regulation violation and verifying wrongdoings
When it is requested for other regulations.
For above reasons, the information may be provided to a third party which in this case is listed below:
Company: LG DACOM Co. Ltd
Address: Seoul Kangnam gu, Yeok sam 2dong 706-1
Contact: 82-2-1544-0001 (Main office)
The personal information protection policy does not apply to the linked websites other than the official website. Also, for the regulation reasons, the revealed information is not to be the responsibility of the company.
Company provides services as listed below to the members.。
Voice/Video calling system (PC to PC)
Voice/Video message formation/sending system (PC to PC)
Community information service (Video/Voice web bulletin)
Other services provided by the company or in cooperation with others to provide to the members
You cannot use 119 or other emergency services with our calling system.
In case of changes in the service quality or technical status, the service provided in the future may be altered. In this case, the changed service and effective date must be provided in the service posted area 7 days before taking effect.
The company provides P2P (Peer to Peer) system of VoIP (Voice over Internet Protocol) service.
In order to provide safe and smooth service, through the user member's network, encrypted information may be sent to another member's PC. However, the company does not have access to the information saved in the PC of the members.
This program is designed to provide service to its members 24 hours a day, 7 days a week, unless any business or technical difficulty occurs. However, on the day or time selected by the company for regular system checkup and expansion or exchange of the system, the company may temporarily limit the service, and a notification will be posted well in advance.
For reasons beyond the control of the company such as emergency system checkup, expansion or exchange of system, the company may suspend the service. For the reasons of changing into a new service or for the reasons rightful to the company, the service may be terminated
The company may limit or partially suspend service due to national emergency situations, power loss, service system difficulty and for overuse of the service so that the service is impossible to be provided. But in that case, the company will notify the members before or after the action.
When the service is suspended owing to reasons that cannot be helped by the company, (Disk difficulty without System manager’s intention or mistake, or the system is down), so that a prior notification is impossible, and in case of system termination of other’s (PC communication company, Periodic communication industry, etc) intention or mistake, a prior notification may not be possible
The company may separate the service into special area, and set the time of use according to them. In this case, the details will be communicated in advance.
The recorded conversation is saved on the PC of the member, and it is not saved on the Company server. However, when the member posts the recorded conversation on TT4YOU website (including profile), the file may be saved in the server.
If your partner disagrees, you may not distribute or post the recorded conversation file on the Website
The company is not responsible by law but for the purpose of maintaining a sound and proper medium of expression on its Website, the company may caution or punish the offending members according to the management policy
When recording the information using other programs aside from the TT4YOU program
When altering or falsifying the information without the agreement of the partner.
When posting the altered/falsified information as if it was true to outer posts or distributes them.
POSTS refers to images, writings, replies, sound/video files made using TT4YOU programs and instructions posted in the management section of the TT4YOU website.
The information (including all posts) posted by the members that causes loss or problems are the responsibility of the member, and unless it was intended by the company, the company does not take any responsibility
The member may not post any information that may threaten public order or that interferes with other’s copyright or any information assets, and all the results of these posts will be the responsibility of the members
When the company decides that the posts or files posted are against the TT4YOU service purpose, it may delete, move or reject the postings
When it causes serious insult or it is in any way offending to other members.
When sexual content, sentences, signs, sounds, and videos are sent, posted or linked
When personal political or religious opinions are posted not suitable for the company’s service.
When the post promotes illegal copy or hacking
When it is decided to be profitable advertisement or used for business.
When it is decided to be related to crimes.
When it interferes with the third party’s copyright or other rights
When it is not suitable for post regulation of the company or it is not suitable for the board.
When it is decided to be violating other regulations.
The copyright or other rights of the company's products belong to the company.
The members may not use the products of the company for copying, transmitting, publishing, sending, distributing, broadcasting, or any other distribution method in order to obtain profit without the agreement of the company or let a third party use them.
The copyright of the posts posted by the members are given to the writer. However, in the case of the files recorded voice/video of conversation with others, if the conversation partner does not agree, it many not be posted or distributed.
The company, for purpose related to the service management, exhibition, distribution, and advertisement, the following status may be used to utilize the member posted posts in the agreeable extent without cost.
Editing writings within the extent that does not hurt the copyright of the post’s copy, edit, alteration, exhibit, transmission and distribution.
Delivering the posts in the bulletin for the purpose of being delivered to a certain person as the message of ‘Cheer up’
Media, communication companies, and other TT4YOU service partners to have exhibit or advertisement through providing the members information. In this case, the basic exposed information other than ID and names can not be provided or exposed without the agreement of the members
The member agrees that the usage rights of article 4 is valid through the service management and even after the membership withdrawal.
When the company wishes to use the member’s posts for the reasons other than those indicated in article 4, the agreement of the member must be obtained in advance through phone, fax, e-mail or other procedures. But, if the contact number in the personal information is incorrect, or if the member does not reply to the contacts of the company for advance agreement, it could be asked afterwards. When the company uses the posts of the members for profit, a separate reward system may be offered.
When a complaint regarding the infringement of the copyright or other rights, insulting language or sexual content is received, the company may delete the post temporarily, and after the agreement is obtained or a law suit is concluded, it may be posted again only if it is requested.
The service usage is basically free. But for information and services there is a charge and regarding the charged service usage, refer to the separate regulation or policy made by the company.
The payment and refund of the charged service refers to ‘TT-CASH policy’.
All information and service ownership provided in TT4YOU is with the company, and the user right of the TT4YOU client and web is with the member who purchased the service product. Therefore, the member will hold the right to use the service product provided by TT4YOU for a certain period of time and it may not be transfer or sell it to others.
On the expiry date of the purchased product, the user's right is terminated. However, if the service product is terminated because of the service policy change and for other reasons, the Company will notify the users at least 7 days before the termination date and for the member who have purchased the product, similarly priced new products must be given in exchange.
The TT-Point is the effected scores given during the service usage under the company policy, and its purpose is to help the members use the TT4YOU service effectively.
The TT-Point policy of the company may be changed without notification according to the conditions of the company.
TT-Points can be rewarded according to the TT-Point given to the member, and in that case, it is subject to income tax laws, a certain amount of tax may be charged or, for maintenance, a service fee may be charged.
If the member has obtained TT-Points through illegal methods or by methods other than the ones specified in regulations, the company may delete the TT-Point, and the company may take action to correct the situation including terminating the member's membership.
The member cannot transfer or give away the TT-points to a third party.
The company must provide service as soon as the user receives membership.
The company must provide continuous and stable service. When trouble or any other kind of technical problems occurs in the system the company must repair or restore it without delay.
The company builds the safety system for personal information protection and informs the members of it and abides by it.
The company must immediately handle the opinion or complaints of the members when it considers it appropriate. However, when it is impossible to correct the problem right away, the members will be informed about the future course of action to be taken by the company.
The member should fill out all sections providing truthful information and using his/her real name when joining or changing the membership. When false information or other person’s information is registered, the member's rights are withdrawn.
The member must conform to the regulations in the Terms and the other regulations and notifications given by the company and they should not perform any actions that interfere with the company business or perform any actions insulting to the company.
When the member’s address, contact, e-mail, and other user contract information are changed, using the proper procedure, the company must be informed immediately.
Except for the cases where the company takes responsibility such as matters referring to related regulations or ‘personal information protection policy’, the problems resulting from ID or password mismanagement of the member is the member's responsibility only.
Member may not engage in any profitable actions while using this service without first obtaining the Company's agreement. The company cannot be held responsible for the harmful effects of such actions. When the company is harmed through these actions, the member may be asked to provide compensation, and the company may request for compensation through legal means and may also limit the service use of the user.
The member, unless under company agreement, may not transfer his memberships to others, and it may not use it as a guarantee.
The member may not interfere with the company or the third party’s intellectual right.
The member is forbidden to do the actions listed below. The company may limit the usage or even impose legal or other charges on the offending user.
When providing false information during joining membership or changing information.
When stealing other member’s ID or password.
When exchanging the membership ID with other.
When impersonating the manager or personnel of the company.
When changing the client program without receiving special permission from the company, hacking the server of the company, changing partially or completely the posted information of the website.
When making trouble intentionally or harming the service.
When copying the information obtained through the service without the Company's agreement for the purposes other than using the service such as using it for publishing, broad casting, or providing it to a third party.
When distributing sexual content using signs, sentences, sounds, videos through transmission, posting, e-mails or by other methods to other members.
When using insulting language or details that may insult or interfere with other member's sensibilities through transmission, posting, e-mail or by other methods to other members.
When ridiculing or threatening other members or harassing a particular member continuously.
When collecting or saving other member’s personal information without the agreement of the company.
When taking any actions that may be deemed to be related with crime.
When violating regulations including those stated in this Terms provided by the company.
When engaging in any actions that violate the related regulation.
The company does not take any responsibility for loss or harm suffered by the members while using its services unless the harm is the direct result of the company's doing . The company does not provide any guarantee or warranty on the service related information, product, service, software, graphics, voice, video’s suitability, exactness.
The company does not censor the member’s posting in advance, nor does it check postings timely, therefore it cannot be held responsible with regards the content and the appropriateness of the postings.
The company should establish a user protection committee to ensure the users legal and financial protection and to resolve complaints and other problems. This committee will work under the direct supervision of the company's CEO.
The company tries its best to have one or more responsible personnel at all time to handle the request of the members and to solve the problems right away.For registering requests or complaints, members may call 82-31-756-1986 or use e-mail sending function within the customer service section.
To solve the complaints of its members, the company will apply its own rules. Also, we expect complaints as below and have prepared solutions.
Calling and service quality: Process service’s continuous function improvement and quality improvement.
Use Charge: It follows the regulations in "TT-CASH policy", but when there is a mistake made by the company, we will try our best for the rights and protection of the members.
Extra services and contents: the company does its best to provide several optional services and contents that the members can use.
Personal information protection: According to the company’s information protection policy, the member’s personal information must be protected.
Accepting member's opinions: The company will conduct surveys among the users and consider user information and satisfaction, and apply them in new services, improvement/additional regulation formation.
Injury relief: When loss or injury is suffered by the user, the company will offer compensation as stated in the Terms, and correct/change the wrongs.
The company does not take responsibility for anything that does not refer to the personal information protection policy that relates to the free service usage provided by the company. However, on the charged services, the compensation is made according to the regulation made in [TT-CASH policy].
The company is exempted from responsibility when the company cannot provide service due to natural disasters, war, and other problems beyond company's control.
When the Communication System Company does not provide service properly thus causing losses TT4YOU is exempted from responsibility.
The company is exempted from responsibility for the losses caused by repair, exchange, periodic checkup, construction, or other reasons beyond the company's control.
The company does not take responsibility for the service use disability and losses caused by the members.
The company does not take responsibility for the losses caused by the member’s computer errors, or by incorrect personal information and e-mail data.
The company does not take responsibility when the member does not obtain the profit he/she expects or suffers losses from using the service.
The company does not take responsibility for the losses caused to the members through using information obtained from its services. The company is not responsible for damages and/or psychological harm resulting from member interaction.
The company does not take responsibility for the accuracy of the members' posted information, data, trustworthiness and the truth of it.
The company does not have the duty and authority to mediate conflict between members and a third party’, and does not have the responsibility to make compensation.
For the free service use provided to the members, the company holds no responsibility for any losses.